Cookie Policy

This Cookie Policy explains how Rachel Casino uses cookies and similar technologies on our website (the “Site”). It describes what cookies are, why we use them, what types we use, how third parties may set cookies, and the choices you have to control them.

By continuing to use the Site, you can choose to allow cookies, reject certain non-essential cookies, or adjust your preferences at any time through your browser or (where available) our on-site cookie settings.

Cookies, Explained in Plain English

Cookies are small text files stored on your device (computer, phone, or tablet) when you visit a website. They help the Site recognize your browser, remember your preferences, keep you signed in, and support features like secure payments and smoother gameplay.

Some cookies are deleted when you close your browser (session cookies). Others remain for a set period or until you remove them (persistent cookies).

Why We Use Cookies

We use cookies to support core Site operations and to improve your experience, including:

• Functionality - remembering language, region, and key preferences
• Security - helping detect suspicious activity and protect accounts
• Performance - keeping pages responsive and reducing errors
• Analytics - understanding which pages and features users interact with
• Marketing (where permitted) - showing relevant promotions and measuring campaign performance

Cookies can also help ensure important features work properly, such as account login, responsible gaming tools, and payment flows using methods like Visa, MasterCard, and supported crypto options.

Types of Cookies We May Use

Different cookies do different jobs. The categories below describe how cookies may be used on the Site.

Essential Cookies (Always Needed for Core Use)

Essential cookies are required for the Site to function. They help with actions like:

• Creating and maintaining secure sessions when you log in
• Processing deposits, withdrawals, and account verification flows
• Preventing fraud and protecting your account
• Routing traffic and maintaining Site stability

If you block essential cookies, the Site may not load correctly and key functions (like logging in or completing transactions) may fail.

Functional Cookies (More Convenience, Less Repeating Yourself)

Functional cookies remember the choices you make so the Site feels tailored to you, such as:

• Saving preferences (language, settings, interface choices)
• Remembering whether you’ve dismissed certain notices
• Supporting personalization that improves navigation

Disabling these may mean you need to reselect preferences each time you visit.

Performance and Analytics Cookies (Make the Site Better)

These cookies help us understand how the Site is used so we can improve speed, design, and reliability. They may collect information such as:

• Which pages are visited most often
• How long pages take to load
• Whether users encounter errors
• General interaction patterns (not meant to directly identify you)

We use these insights to improve gameplay flow, reduce friction during registration, and keep the platform running efficiently.

Marketing Cookies (Relevant Offers, Smarter Measurement)

Marketing cookies may be used (where allowed by law and your settings) to:

• Measure the effectiveness of promotions and advertising
• Limit how often you see the same promotional message
• Show content that matches your interests based on your browsing behavior

If you reject marketing cookies, you may still see promotions, but they may be less relevant and less effectively measured.

Third-Party Cookies and Services

Some cookies may be placed by third parties that provide services we rely on, such as:

• Analytics providers that help us understand Site usage and improve performance
• Payment and fraud-prevention partners that help verify transactions and reduce risk
• Game and content delivery partners that help load casino content reliably
• Advertising and attribution partners (where applicable) to measure campaigns

These third parties may process data under their own privacy and cookie policies. We encourage you to review those policies where relevant.

How You Can Control Cookies

You have control over cookies through your browser settings. Most browsers let you:

• View which cookies are stored
• Delete all cookies or specific cookies
• Block cookies from all sites or only certain sites
• Block third-party cookies
• Set rules to clear cookies when you close the browser

If you delete cookies, you may be signed out and some preferences may be reset. If you block cookies entirely, parts of the Site may not function as intended.

How to Disable or Delete Cookies in Common Browsers

Browser menus change over time, but you can usually find cookie controls here:

• Chrome - Settings - Privacy and security - Third-party cookies / Site data
• Safari (macOS/iOS) - Settings/Preferences - Privacy - Manage Website Data
• Firefox - Settings - Privacy & Security - Cookies and Site Data
• Edge - Settings - Privacy, search, and services - Cookies and site permissions

If you use multiple devices or browsers, you’ll need to manage cookie settings on each one.

What Happens If You Refuse Cookies

Refusing non-essential cookies typically won’t prevent you from using the Site, but it can reduce convenience and limit improvements, such as:

• Preferences not being saved
• Slower troubleshooting of performance issues
• Less accurate analytics that help us improve navigation and stability
• Less relevant promotional content (where applicable)

Refusing essential cookies can impact login, security checks, and payment processing.

Consent and Legal Basis

Where required, we ask for your consent before placing non-essential cookies (such as analytics and marketing cookies). Essential cookies may be used without consent because they are necessary to provide the Site and keep it secure.

If you change your mind, you can adjust your browser settings or update preferences through any on-site cookie controls that may be available.

Policy Updates You Should Know About

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how the Site operates. When we update it, we will revise the “last updated” date and, where appropriate, provide additional notice on the Site.

Questions or Requests

If you have questions about this Cookie Policy or how we handle privacy-related matters, contact our support team at support@rachelcasino.com.

For broader information about how we process personal data, you can also review our Privacy Policy at /privacy-policy.